Legacy Products and Solutions

Customer support for products released before 2019. This includes the Pass Designer (create.PassKit.com) and CherryPie.

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99 articles in this collection
Written by Paul Tomes and Midori
Pass Designer

What do the different Pass Statuses mean in the CSV/Excel Download.

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Written by Paul Tomes
Updated over a week ago

Downloading a CSV report.

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Written by Paul Tomes
Updated over a week ago

Pass Data Download Not Working

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Written by Paul Tomes
Updated over a week ago

Uploading your certificate in the Pass Designer

How to upload your pass certificate in the Pass Designer (create.passkit.com)
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Written by Paul Tomes
Updated over a week ago

What are the differences between the pass serial numbers?

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Written by Paul Tomes
Updated over a week ago

Why can't I receive GPS lock screen messages?

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Written by Paul Tomes
Updated over a week ago

Is there a way to link the Pass to my application?

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Written by Paul Tomes
Updated over a week ago

How exactly do I go about translating Pass languages? How many languages can I add to a Pass?

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Written by Paul Tomes
Updated over a week ago

Why would users want to download more than one pass?

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Written by Paul Tomes
Updated over a week ago

Why can’t I change the Name or UUID of my iBeacons?

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Written by Paul Tomes
Updated over a week ago

Why do push alerts show the wrong icon or name?

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Written by Paul Tomes
Updated over a week ago

What are callback notifications?

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Written by Paul Tomes
Updated over a week ago

What is the social sharing side panel? Why would I enable it?

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Written by Paul Tomes
Updated over a week ago

Is there a limit on the number of GPS locations per pass?

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Written by Paul Tomes
Updated over a week ago

Do I have to have a barcode on my Pass?

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Written by Paul Tomes
Updated over a week ago

Why doesn’t my entire lock screen message show?

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Written by Paul Tomes
Updated over a week ago

What can I encode in the barcode?

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Written by Paul Tomes
Updated over a week ago

Why can’t I send a push?

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Written by Paul Tomes
Updated over a week ago

What image sizes should I use to optimise the look of the pass?

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Written by Paul Tomes
Updated over a week ago