# PassKit Support Center

> Everything you need to master PassKit

## Inspire

- [The Next Marketing Channel](https://help.passkit.com/en/articles/14037462-the-next-marketing-channel.md): Why Mobile Wallet Adoption Is Finally Exploding in the Age of AI
- [Introduction to Apple & Google Wallet Passes](https://help.passkit.com/en/articles/6608981-introduction-to-apple-google-wallet-passes.md): A Comprehensive Guide to Digital Wallets and Passes
- [The Benefits of Apple and Google Wallet Passes](https://help.passkit.com/en/articles/2010190-the-benefits-of-apple-and-google-wallet-passes.md): Enhance Customer Experience and Business Processes
- [Understanding Apple and Google Wallet](https://help.passkit.com/en/articles/11464533-understanding-apple-and-google-wallet.md): The Must-Read Quick Guide to Wallet Pass Limitations & Capabilities
- [Implementing Apple and Google Wallet Passes](https://help.passkit.com/en/articles/10622469-implementing-apple-and-google-wallet-passes.md): A Step-by-Step Guide and Introduction to the Help Center
- [Example Passes](https://help.passkit.com/en/articles/8463528-example-passes.md): Sample Membership Cards, Loyalty Cards, Coupons and Event Tickets
- [The Ultimate Guide to Wallet Passes for Businesses](https://help.passkit.com/en/articles/10791463-the-ultimate-guide-to-wallet-passes-for-businesses.md): Everything Businesses Need to Know About Issuing and Managing Digital Wallet Passes
- [Choosing the Right Platform for Apple & Google Wallet Programs](https://help.passkit.com/en/articles/13859076-choosing-the-right-platform-for-apple-google-wallet-programs.md): What to Look for in a Platform to Unlock the Full Potential of Apple & Google Wallet
- [Apple Wallet pass design changes coming in iOS 27](https://help.passkit.com/en/articles/16159179-apple-wallet-pass-design-changes-coming-in-ios-27.md): Discover Apple’s new Poster Generic pass style and how it will change the appearance of supported passes.
- [Google Wallet Pass Design Changes Coming in 2026](https://help.passkit.com/en/articles/16158521-google-wallet-pass-design-changes-coming-in-2026.md): How the new Google Wallet layout will change the appearance of your passes and what to expect during the rollout.
- [How long does it take to go live?](https://help.passkit.com/en/articles/2010162-how-long-does-it-take-to-go-live.md): Planning the time from idea to implementation.
- [Why don’t we just use our app?](https://help.passkit.com/en/articles/2010116-why-don-t-we-just-use-our-app.md): Why Use Wallet Passes Instead of Just Relying on Your App
- [Are digital membership cards better than plastic membership cards?](https://help.passkit.com/en/articles/3141243-are-digital-membership-cards-better-than-plastic-membership-cards.md): Why Digital Membership Cards Outshine Plastic—and How They Benefit Both Members and Organizations

## Start

- [Welcome to PassKit](https://help.passkit.com/en/articles/3999616-welcome-to-passkit.md): A brief introduction to mobile wallet, passes and the PassKit Platform
- [Getting started](https://help.passkit.com/en/articles/6622782-getting-started.md): What you need to know and the process you should follow
- [Getting Started with Apple & Google Wallet Passes](https://help.passkit.com/en/articles/12029101-getting-started-with-apple-google-wallet-passes.md): A Step-by-Step Guide
- [Create your PassKit account](https://help.passkit.com/en/articles/4124477-create-your-passkit-account.md): How to Create Your PassKit Account: A Step-by-Step Guide
- [Draft Project Limitations](https://help.passkit.com/en/articles/9968571-draft-project-limitations.md): A Guide to using Draft Projects for testing purposes.
- [Adding a Certificate](https://help.passkit.com/en/articles/3631930-adding-a-certificate.md): How to upload a pass certificate to your PassKit Account
- [Setting your Project Live](https://help.passkit.com/en/articles/5870574-setting-your-project-live.md): Going Live: A Step-by-Step Guide
- [PassKit Capabilities](https://help.passkit.com/en/articles/13750708-passkit-capabilities.md): Quick FAQ Overview
- [PassKit Software Evaluation Checklist](https://help.passkit.com/en/articles/10665027-passkit-software-evaluation-checklist.md): Common Questions and Answers for Assessing Functionality, Security, and Compliance
- [Glossary of Terms](https://help.passkit.com/en/articles/10632015-glossary-of-terms.md): A-Z Glossary of Terms for PassKit
- [How much does it cost?](https://help.passkit.com/en/articles/8463595-how-much-does-it-cost.md): Understanding PassKit Pricing: A Simple, Transparent, and Scalable Model
- [Can I use the same Apple Certificate for multiple brands?](https://help.passkit.com/en/articles/5447613-can-i-use-the-same-apple-certificate-for-multiple-brands.md)

## Design

- [Introduction to Designing Passes](https://help.passkit.com/en/articles/6609031-introduction-to-designing-passes.md): Designing Apple and Google Wallet Passes with PassKit Pass Designer
- [Wallet Pass Design Limitations](https://help.passkit.com/en/articles/8293990-wallet-pass-design-limitations.md): Understanding Font, Text Size, and Image Size and Placement Limitations
- [Choosing a Pass Type Design](https://help.passkit.com/en/articles/7731016-choosing-a-pass-type-design.md): The different pass type designs and typical uses.
- [Multi-Use vs Single-Use](https://help.passkit.com/en/articles/11198154-multi-use-vs-single-use.md): A guide to help you decide between Multi-Use Passes and Single-Use Passes
- [Changing your Membership Pass Design to the Poster Format](https://help.passkit.com/en/articles/16195254-changing-your-membership-pass-design-to-the-poster-format.md): Learn how to apply Apple’s new Poster format to your membership or loyalty pass.
- [Updating Your Pass for the New Google Wallet Design](https://help.passkit.com/en/articles/16195826-updating-your-pass-for-the-new-google-wallet-design.md): Learn how to update your pass for Google Wallet’s new design.
- [Optimizing Images](https://help.passkit.com/en/articles/2214902-optimizing-images.md): Image Requirements for Apple and Google Wallet Passes
- [Introduction to Data Collection Forms](https://help.passkit.com/en/articles/7214027-introduction-to-data-collection-forms.md): Enrol your customers or members using the Data Collection Form
- [Designing your data collection form](https://help.passkit.com/en/articles/6717165-designing-your-data-collection-form.md): Adding and removing fields from the form design
- [Edit the Data Collection Form Settings](https://help.passkit.com/en/articles/10709527-edit-the-data-collection-form-settings.md): Set Title, Description, Colours and Overrides
- [Changing the default telephone country code using the API](https://help.passkit.com/en/articles/6867401-changing-the-default-telephone-country-code-using-the-api.md): Using Postman to change the default country code on your Data Collection form
- [Multiple choice answers on enrollment pages](https://help.passkit.com/en/articles/4237081-multiple-choice-answers-on-enrollment-pages.md): Enabling multiple choice answers on your data collection pages
- [Creating custom enrollment forms](https://help.passkit.com/en/articles/3744404-creating-custom-enrollment-forms.md): Create & design your own branded custom enrolment forms that can be embedded in your own website
- [Changing the Default Country Code for the Data Collection Form](https://help.passkit.com/en/articles/8559783-changing-the-default-country-code-for-the-data-collection-form.md): Default country code for the telephone number field
- [Known Formatting Issues in Google Wallet](https://help.passkit.com/en/articles/6575620-known-formatting-issues-in-google-wallet.md)
- [What's the difference between a Loyalty Card and a Membership Card?](https://help.passkit.com/en/articles/7214036-what-s-the-difference-between-a-loyalty-card-and-a-membership-card.md): Difference between loyalty cards and membership cards
- [Why can't the image or font size be bigger?](https://help.passkit.com/en/articles/2010238-why-can-t-the-image-or-font-size-be-bigger.md): Apple and Google automatically size the image and font to comply with their design requirements
- [What Information Can Be Stored in the Barcode?](https://help.passkit.com/en/articles/2010107-what-information-can-be-stored-in-the-barcode.md): Understanding the Data You Can Encode and How Barcodes Work
- [How do I use my own enrolment form?](https://help.passkit.com/en/articles/7983810-how-do-i-use-my-own-enrolment-form.md): Use your own Data Collection Form with a Zapier integration.
- [What is the difference between Dynamic Fields and Static Fields?](https://help.passkit.com/en/articles/8468655-what-is-the-difference-between-dynamic-fields-and-static-fields.md): Static vs Dynamic Fields Explained Simply
- [Why are the links on the Apple Wallet pass not working?](https://help.passkit.com/en/articles/8473089-why-are-the-links-on-the-apple-wallet-pass-not-working.md): Conditions when the links on the back of the pass will not be clickable
- [Using rotating barcodes on Google Wallet passes](https://help.passkit.com/en/articles/8855849-using-rotating-barcodes-on-google-wallet-passes.md): What are rotating barcodes and how to enable this feature.
- [What is barcode security animation?](https://help.passkit.com/en/articles/8855957-what-is-barcode-security-animation.md): Add an additional layer of security to Google Wallet passes

## Integrate

- [Introduction to Integrating Passes](https://help.passkit.com/en/articles/6609040-introduction-to-integrating-passes.md): Seamlessly Connect PassKit to Your Existing Systems
- [Planning Your PassKit Integration](https://help.passkit.com/en/articles/10533358-planning-your-passkit-integration.md): A practical guide to designing a scalable and reliable integration
- [Digital coupons without POS integration](https://help.passkit.com/en/articles/4190817-digital-coupons-without-pos-integration.md): Learn how to implement the PassKit customer initiated redemption solution for your digital coupons.
- [Using email or phone number as a unique ID](https://help.passkit.com/en/articles/4249466-using-email-or-phone-number-as-a-unique-id.md): How to ensure your customers have a unique email address or phone number when they enroll
- [Displaying unique IDs on your passes](https://help.passkit.com/en/articles/4150178-displaying-unique-ids-on-your-passes.md): How to add and display unique identifiers on your pass and in the barcode.
- [Integrate Payment Processing with PassKit](https://help.passkit.com/en/articles/10859213-integrate-payment-processing-with-passkit.md): Seamlessly Connect Payment Providers to Membership Cards, Event Tickets, and More
- [Integrating Your POS with PassKit](https://help.passkit.com/en/articles/10859775-integrating-your-pos-with-passkit.md): Understanding How to Integrate Your Point of Sale \(POS\) with PassKit for Points and Pass Updates
- [Integrate Gift Cards with PassKit](https://help.passkit.com/en/articles/10892300-integrate-gift-cards-with-passkit.md): Seamlessly Connect Gift Cards to Wallet Passes for a Unified Digital Experience
- [Migrating Mobile Wallet Passes Between Providers](https://help.passkit.com/en/articles/16244574-migrating-mobile-wallet-passes-between-providers.md): Understand how Apple Wallet and Google Wallet passes can be migrated between providers
- [Introduction to Zapier in the PassKit Portal](https://help.passkit.com/en/articles/8424257-introduction-to-zapier-in-the-passkit-portal.md): Create and Manage your Zaps without leaving the PassKit Portal
- [Use Zapier with your Membership/Loyalty Programs](https://help.passkit.com/en/articles/8439668-use-zapier-with-your-membership-loyalty-programs.md): Integrate your PassKit Membership and Loyalty Cards with other apps using Zapier
- [Use Zapier with your Coupon Campaigns](https://help.passkit.com/en/articles/8439713-use-zapier-with-your-coupon-campaigns.md): Integrate your PassKit Coupon Projects with other apps using Zapier
- [Use Zapier with your Event Ticket Projects](https://help.passkit.com/en/articles/8439733-use-zapier-with-your-event-ticket-projects.md): Integrate your PassKit Event Tickets with other apps using Zapier
- [Typical approach for creating automations with Zapier](https://help.passkit.com/en/articles/4131609-typical-approach-for-creating-automations-with-zapier.md): How to connect and integrate PassKit with your other applications using Zapier
- [How to use Zapier Triggers](https://help.passkit.com/en/articles/8661661-how-to-use-zapier-triggers.md): Four PassKit triggers you can use for your membership and loyalty programs.
- [Change a member tier using Zapier](https://help.passkit.com/en/articles/5469849-change-a-member-tier-using-zapier.md): Learn how to change the tier of a member through and integration with Zapier
- [Automate Membership pass creation, management and distribution with Zapier](https://help.passkit.com/en/articles/4538002-automate-membership-pass-creation-management-and-distribution-with-zapier.md): Using Zapier to integrate PassKit with a third party app
- [How to catch webhooks in Zapier from PassKit](https://help.passkit.com/en/articles/8540577-how-to-catch-webhooks-in-zapier-from-passkit.md): Set up Zapier with PassKit using webhooks for real-time pass updates. Example shows how to automate tier upgrades.
- [How to use pre-built Zapier Templates](https://help.passkit.com/en/articles/8510280-how-to-use-pre-built-zapier-templates.md): Learn how to use pre-made Zap templates for PassKit integration with Zapier.
- [Zapier - Google Sheets to Enrol Member.](https://help.passkit.com/en/articles/8547606-zapier-google-sheets-to-enrol-member.md): Automate enrolling members from a new Google Sheets row
- [Zapier - Google Sheets to Issue Coupon](https://help.passkit.com/en/articles/8570035-zapier-google-sheets-to-issue-coupon.md): Automate issuing coupons from a new Google Sheets row
- [Zapier - Google Sheets to Issue Ticket.](https://help.passkit.com/en/articles/8570171-zapier-google-sheets-to-issue-ticket.md): Automate issuing tickets from a new Google Sheets row
- [Zapier - Issue Membership Card After Payment](https://help.passkit.com/en/articles/8795153-zapier-issue-membership-card-after-payment.md): Integrate Shopify & PassKit using Zapier to automate membership card issuance after payment.
- [Zapier - Issue a Coupon to Google Sheets](https://help.passkit.com/en/articles/9403966-zapier-issue-a-coupon-to-google-sheets.md): Automate adding a new Google Sheets row when a coupon is issued
- [Zapier - Issue Ticket to Google Sheets](https://help.passkit.com/en/articles/9452169-zapier-issue-ticket-to-google-sheets.md): Add a row to Google Sheets when a ticket is issued.
- [Zapier - Enrol Member to Google Sheets](https://help.passkit.com/en/articles/9459200-zapier-enrol-member-to-google-sheets.md): Add a row to Google Sheets when a member is enrolled.
- [Subscribe to PassKit Webhooks](https://help.passkit.com/en/articles/4739416-subscribe-to-passkit-webhooks.md): Unleash the Power of Real-Time Data
- [How to validate a webhook](https://help.passkit.com/en/articles/8661572-how-to-validate-a-webhook.md): Learn how to validate a webhook using a signed secret to ensure the integrity and authenticity of the webhook payloads you receive.
- [Managing Webhooks Programmatically via REST](https://help.passkit.com/en/articles/15967822-managing-webhooks-programmatically-via-rest.md)
- [How PassKit Validates UUID's](https://help.passkit.com/en/articles/6524818-how-passkit-validates-uuid-s.md): For use with beacons
- [How to add a Relevant Date using Postman \(API\)](https://help.passkit.com/en/articles/6361009-how-to-add-a-relevant-date-using-postman-api.md): Add a relevant date to your tickets
- [Bulk Deleting Members Using Postman Collections](https://help.passkit.com/en/articles/10714337-bulk-deleting-members-using-postman-collections.md): Learn how to bulk delete PassKit members using Postman collections, environments, and automated API requests
- [Does this compromise any of our data / privacy / security requirements?](https://help.passkit.com/en/articles/2010161-does-this-compromise-any-of-our-data-privacy-security-requirements.md): What happens to data stored on a Pass?
- [How do I set up a Community Membership program with participating local businesses](https://help.passkit.com/en/articles/4648988-how-do-i-set-up-a-community-membership-program-with-participating-local-businesses.md): Enable your members to scan their Digital Membership cards at your local business partners for special benefits and discounts.
- [Where are the expiry dates pulled from?](https://help.passkit.com/en/articles/5982380-where-are-the-expiry-dates-pulled-from.md)
- [Can PassKit work as a companion to a Member Management Software?](https://help.passkit.com/en/articles/5207344-can-passkit-work-as-a-companion-to-a-member-management-software.md)
- [Where can I get more help?](https://help.passkit.com/en/articles/2010165-where-can-i-get-more-help.md): Book time with the PassKit engineers

## Distribute

- [Introduction to distributing passes](https://help.passkit.com/en/articles/6609048-introduction-to-distributing-passes.md): Understanding Pass Enrollment and Distribution
- [Go Live Checklist](https://help.passkit.com/en/articles/5542957-go-live-checklist.md): What items should you check before distributing passes.

## Update

- [Introduction to Updating Passes](https://help.passkit.com/en/articles/6609055-introduction-to-updating-passes.md): A Comprehensive Guide to Updating Wallet Passes
- [Understanding Push Notifications for Apple and Google Wallet Passes](https://help.passkit.com/en/articles/11905171-understanding-push-notifications-for-apple-and-google-wallet-passes.md): How Apple and Google Wallet use push notifications for pass updates and marketing
- [Understanding Google Wallet Pass Notifications](https://help.passkit.com/en/articles/12527916-understanding-google-wallet-pass-notifications.md): Change Messages vs. Push Messages vs. Nearby Alerts
- [Sending Lock Screen Notifications](https://help.passkit.com/en/articles/4097979-sending-lock-screen-notifications.md): A Step-by-Step Guide to Sending Lock Screen Notifications via Apple Wallet
- [Send a Push Notification to an Individual Pass Holder](https://help.passkit.com/en/articles/7731052-send-a-push-notification-to-an-individual-pass-holder.md): How to update a single pass and trigger a lock screen message directly from the portal.
- [Google Wallet Change Messages](https://help.passkit.com/en/articles/12654542-google-wallet-change-messages.md): Google Wallet shows a notification when certain fields are updated.
- [Triggering a Location-Based Message](https://help.passkit.com/en/articles/4230916-triggering-a-location-based-message.md): Adding locations and messages to your pass designs.
- [GPS Location Notifications - Google Wallet vs Apple Wallet](https://help.passkit.com/en/articles/12441270-gps-location-notifications-google-wallet-vs-apple-wallet.md): Understanding the differences between Google Wallet and Apple Wallet GPS location notifications
- [Why hasn't one, or some, of the passes updated?](https://help.passkit.com/en/articles/6622010-why-hasn-t-one-or-some-of-the-passes-updated.md): Understand how push notifications are delivered
- [Why didn't my customer receive a GPS lock screen messages?](https://help.passkit.com/en/articles/2010129-why-didn-t-my-customer-receive-a-gps-lock-screen-messages.md): Your customers may choose to share their location.
- [How many locations will trigger a lock screen message?](https://help.passkit.com/en/articles/2010114-how-many-locations-will-trigger-a-lock-screen-message.md): An Apple Wallet pass can have up to 10 relevant locations.
- [What is the range of a GPS location message?](https://help.passkit.com/en/articles/3168550-what-is-the-range-of-a-gps-location-message.md): GPS location based messages are not triggered with an exact distance
- [What is the range of a beacon-triggered message?](https://help.passkit.com/en/articles/7983782-what-is-the-range-of-a-beacon-triggered-message.md): The range of a beacon and what may impact this range
- [Pass Content Size Limit](https://help.passkit.com/en/articles/10961638-pass-content-size-limit.md): Understanding the 10,000 Byte Limit and Best Practices

## Accept

- [Introduction to accepting passes](https://help.passkit.com/en/articles/6609062-introduction-to-accepting-passes.md): Accepting Passes: A Quick Guide
- [Accepting Passes for In-Person Validation](https://help.passkit.com/en/articles/7983815-accepting-passes-for-in-person-validation.md): How to accept Apple and Google Wallet Passes at your POS
- [Do I Need a POS System to Use Passkit?](https://help.passkit.com/en/articles/10626063-do-i-need-a-pos-system-to-use-passkit.md): The short answer is no!
- [Enabling and Using Barcode Passes](https://help.passkit.com/en/articles/10564339-enabling-and-using-barcode-passes.md): How to Enable and Use Barcode Wallet Passes with PassKit
- [Validating Rotating Barcodes](https://help.passkit.com/en/articles/10357041-validating-rotating-barcodes.md): Validate rotating barcodes using PassReader or a compatible Smart Tap terminal
- [Enabling and using NFC Passes](https://help.passkit.com/en/articles/4430727-enabling-and-using-nfc-passes.md): How to Enable and Use NFC Wallet Passes with PassKit
- [Getting your NFC Credentials](https://help.passkit.com/en/articles/10552911-getting-your-nfc-credentials.md): How to prepare for enabling NFC passes in Apple Wallet
- [Barcode vs. NFC Wallet Passes](https://help.passkit.com/en/articles/12395803-barcode-vs-nfc-wallet-passes.md): Which One is Right for You?
- [Enabling NFC for Google Wallet Passes](https://help.passkit.com/en/articles/6280462-enabling-nfc-for-google-wallet-passes.md): How to provision Google Wallet NFC credentials without an NFC-Enabled Apple Certificate
- [Do you need an internet connection to use passes?](https://help.passkit.com/en/articles/2010243-do-you-need-an-internet-connection-to-use-passes.md)
- [How do my customers use a Pass?](https://help.passkit.com/en/articles/2010242-how-do-my-customers-use-a-pass.md)
- [Why are there only four barcode options?](https://help.passkit.com/en/articles/2010131-why-are-there-only-four-barcode-options.md)
- [How much data can be stored in a barcode?](https://help.passkit.com/en/articles/14879361-how-much-data-can-be-stored-in-a-barcode.md): Barcode capacity depends on the format, but real-world scanning limits are more important than theoretical maximums

## Analyse

- [Introduction to analyse](https://help.passkit.com/en/articles/7983823-introduction-to-analyse.md): An overview of the analysis that can be carried out using PassKit
- [How Are My Analytics Calculated?](https://help.passkit.com/en/articles/3721146-how-are-my-analytics-calculated.md): What data is displayed in your project dashboard, how is it calculated, and what does it mean
- [Using UTM parameters](https://help.passkit.com/en/articles/3737205-using-utm-parameters.md): Track your marketing efforts using UTM parameters
- [Tracking the pass issue source](https://help.passkit.com/en/articles/3462173-tracking-the-pass-issue-source.md): Using UTM code to track a source, medium and campaign name.
- [Pass Data in the PassKit Portal](https://help.passkit.com/en/articles/10968082-pass-data-in-the-passkit-portal.md): A Guide to Accessing and Understanding Pass Analytics
- [Pass Statuses in PassKit](https://help.passkit.com/en/articles/11533957-pass-statuses-in-passkit.md): Understanding the Pass Lifecycle
- [Can I sort my rows by personal information](https://help.passkit.com/en/articles/5206558-can-i-sort-my-rows-by-personal-information.md)

## Manage

- [Introduction to managing your account](https://help.passkit.com/en/articles/6766969-introduction-to-managing-your-account.md)
- [The PassKit Pricing Model](https://help.passkit.com/en/articles/3133669-the-passkit-pricing-model.md): How your invoice is calculated
- [PassKit Support: How We Help You Succeed](https://help.passkit.com/en/articles/10599944-passkit-support-how-we-help-you-succeed.md): Understanding PassKit Support and Critical Issue Management
- [Effective Contingency Planning](https://help.passkit.com/en/articles/11374637-effective-contingency-planning.md): Beyond Uptime: Building a Fail-Safe Strategy for Wallet Passes
- [The PassKit Status Page](https://help.passkit.com/en/articles/10305441-the-passkit-status-page.md): Using the PassKit Status Page
- [Finding Your PassKit Username](https://help.passkit.com/en/articles/10615240-finding-your-passkit-username.md): Required to reset your password
- [Changing your password](https://help.passkit.com/en/articles/7731066-changing-your-password.md): How to update your password using 'forgot password' link
- [Enabling 2FA for Your PassKit Account](https://help.passkit.com/en/articles/10756878-enabling-2fa-for-your-passkit-account.md): Why Use Two-Factor Authentication \(2FA\) for Your PassKit Account
- [How to change the company name](https://help.passkit.com/en/articles/6305330-how-to-change-the-company-name.md): Changing the company name for your account.
- [Updating Your Payment Method](https://help.passkit.com/en/articles/7731061-updating-your-payment-method.md): How to update payment details in the billing section
- [Sorting and Searching your projects](https://help.passkit.com/en/articles/6223617-sorting-and-searching-your-projects.md): How to easily find your projects on the My Projects page.
- [Encrypted Data Search Limitations in PassKit](https://help.passkit.com/en/articles/10744215-encrypted-data-search-limitations-in-passkit.md): Exploring the Trade-offs Between Data Security and Search Flexibility in PassKit
- [Renewing a Certificate](https://help.passkit.com/en/articles/4494780-renewing-a-certificate.md): How to renew a pass certificate to your PassKit Account
- [Automatic Pass Deletion Policy](https://help.passkit.com/en/articles/9771816-automatic-pass-deletion-policy.md): Understand how PassKit's auto-delete function works
- [Deleting Your PassKit Account](https://help.passkit.com/en/articles/5429575-deleting-your-passkit-account.md): How to Delete Your PassKit Account and Cancel Your Subscription
- [PassKit Terms of Service](https://help.passkit.com/en/articles/11731527-passkit-terms-of-service.md): Terms that govern your use of the PassKit platform and services
- [PassKit Refund Policy](https://help.passkit.com/en/articles/13046976-passkit-refund-policy.md): Rules Governing Refunds, Disputes, and Outstanding Balances
- [Why Does My Bill Show Charges for Both Single-Use and Multi-Use Passes?](https://help.passkit.com/en/articles/5447568-why-does-my-bill-show-charges-for-both-single-use-and-multi-use-passes.md): Even if you only use loyalty or membership cards, your $39.50 platform fee includes an allocation for both.
- [Why Was I Charged $39.50 This Month?](https://help.passkit.com/en/articles/11731616-why-was-i-charged-39-50-this-month.md): Unpacking your PassKit platform fee, even if you haven't issued passes after your 45-day free trial.
- [Why do I need an Apple Developer Account?](https://help.passkit.com/en/articles/2010098-why-do-i-need-an-apple-developer-account.md): Apple Certificates are issued from your Apple Developer Account
- [Can I setup multiple users for portal access?](https://help.passkit.com/en/articles/5360004-can-i-setup-multiple-users-for-portal-access.md)
- [Where is my data stored and how is it encrypted?](https://help.passkit.com/en/articles/5360058-where-is-my-data-stored-and-how-is-it-encrypted.md)
- [How do I unlock my account?](https://help.passkit.com/en/articles/5460988-how-do-i-unlock-my-account.md): What to do when your PassKit account is locked
- [Is PassKit GDPR Compliant?](https://help.passkit.com/en/articles/5226936-is-passkit-gdpr-compliant.md)
- [Where can I find my billing information?](https://help.passkit.com/en/articles/7983795-where-can-i-find-my-billing-information.md): Steps to navigate to the billing page from the projects overview
- [My account is suspended, what do I do?](https://help.passkit.com/en/articles/7985616-my-account-is-suspended-what-do-i-do.md): What to do if your account is suspended
- [How to Export CSV from the Members List](https://help.passkit.com/en/articles/8039839-how-to-export-csv-from-the-members-list.md): Step-by-Step Guide on How to Export CSV from the Members List
- [How to Export CSV from the Coupons Page](https://help.passkit.com/en/articles/8039867-how-to-export-csv-from-the-coupons-page.md): Step-by-Step Guide on How to Export CSV from Coupons
- [Why are some of my pass records not auto-deleted after expiry?](https://help.passkit.com/en/articles/9767271-why-are-some-of-my-pass-records-not-auto-deleted-after-expiry.md): Understand how PassKit's auto-delete function works

## Develop

- [How to get started as a developer](https://help.passkit.com/en/articles/5360063-how-to-get-started-as-a-developer.md): Authentication and accessing the PassKit SDK and developer documentation
- [Why do you recommend using SDK's?](https://help.passkit.com/en/articles/6826603-why-do-you-recommend-using-sdk-s.md): The primary benefit of interacting with PassKit over gRPC is speed and efficiency.
- [Implementing Semantic Boarding Passes](https://help.passkit.com/en/articles/11569237-implementing-semantic-boarding-passes.md): Upgrade passenger experiences with iOS 26 semantic boarding passes
- [Using Long-Lived API Tokens](https://help.passkit.com/en/articles/5743688-using-long-lived-api-tokens.md): Generating your Long Lived Token
- [Enrolling a member with a Thumbnail image](https://help.passkit.com/en/articles/6324096-enrolling-a-member-with-a-thumbnail-image.md): Using Postman and a base64 encoded image
- [Authenticate REST Requests using JWT](https://help.passkit.com/en/articles/4225662-authenticate-rest-requests-using-jwt.md): How to authenticate REST Requests to the PassKit API using JSON Web Tokens
- [Membership Protocol: Filtering, Listing and Counting by API](https://help.passkit.com/en/articles/4133757-membership-protocol-filtering-listing-and-counting-by-api.md): Filter programs, tiers and members by API.
- [Coupon Protocol: Filtering, Listing and Counting by API](https://help.passkit.com/en/articles/4130967-coupon-protocol-filtering-listing-and-counting-by-api.md): Filter campaigns, offers and coupons by API.
- [Pass Templates, Locations, Beacons & Links: Filtering, Listing and Counting by API](https://help.passkit.com/en/articles/4200250-pass-templates-locations-beacons-links-filtering-listing-and-counting-by-api.md): Filter templates, locations, beacons and links by API
- [Using custom fields with your Membership or Loyalty Program](https://help.passkit.com/en/articles/3991200-using-custom-fields-with-your-membership-or-loyalty-program.md): Customise the data of your membership or loyalty program to fit your member profiles.
- [Self redemption pages for coupons](https://help.passkit.com/en/articles/3999706-self-redemption-pages-for-coupons.md): Design beautiful and engaging self redemption paper and redeem your coupons without the need of POS integration
- [Creating Boarding Passes for Apple & Google Wallet](https://help.passkit.com/en/articles/4042095-creating-boarding-passes-for-apple-google-wallet.md): Use the PassKit API to set up your Flights Assets and Issue Boarding Passes
- [Issuing event tickets at scale](https://help.passkit.com/en/articles/5886517-issuing-event-tickets-at-scale.md): Issuing event tickets using the PassKit API and automatically creating events
- [Create an event ticket for Apple Wallet and Google Pay by PassKit API](https://help.passkit.com/en/articles/4538003-create-an-event-ticket-for-apple-wallet-and-google-pay-by-passkit-api.md): Issue your event tickets and send it to your customer by email.
- [2 Steps to Call PassKit API from Google App Script](https://help.passkit.com/en/articles/4138220-2-steps-to-call-passkit-api-from-google-app-script.md): PassKit API token generation script for GAS and an example
- [MySQL Setup Instructions](https://help.passkit.com/en/articles/2991739-mysql-setup-instructions.md): How to connect your MySQL database to PassKit
- ["Token used before issued" Error](https://help.passkit.com/en/articles/8006634-token-used-before-issued-error.md): How to resolve the API call error "token used before issued"
- [Adding Passes Directly from Your App](https://help.passkit.com/en/articles/4855688-adding-passes-directly-from-your-app.md): How to Add PassKit Passes to Apple and Google Wallet Directly from Your App

## Partnering

- [Introduction to PassKit Partnerships](https://help.passkit.com/en/articles/11830285-introduction-to-passkit-partnerships.md): Why Partner with PassKit?
- [The PassKit Referral Program](https://help.passkit.com/en/articles/11822521-the-passkit-referral-program.md): Partnering for Success
- [Offering PassKit Integration Services](https://help.passkit.com/en/articles/10697913-offering-passkit-integration-services.md): How To Profit by Offering PassKit Integration Services in Your Local Market
- [PassKit for Agencies & Multi-Client Management](https://help.passkit.com/en/articles/11830324-passkit-for-agencies-multi-client-management.md): Volume Pricing & Benefits
- [Getting Started with PassKit as an Agency](https://help.passkit.com/en/articles/11869179-getting-started-with-passkit-as-an-agency.md): A Comprehensive Guide