Introduction
Tiers can be added to provide different type of loyalty cards to certain levels or groups of users within the same program. Members can be moved between the tiers in the same program.
If you’re new to the concept of tiers, we recommend reading our Introduction to Tiers article, which explains what tiers are, how they differ from projects, and how they can be used effectively in for loyalty programs. This will help you better understand how tiers can enhance your loyalty card program and provide a more personalized experience for your users.
Terminology
Tier:
Tiers can be used to offer different groups of users a membership card with different colours, images and fields. You may want to offer different departments or staff groups a different card
Designs:
This is the page that holds the list of tiers, and you can access the designer for each tier to edit the pass design. You can navigate here from the top menu.
Base Tier:
This is the original tier that was created with your project.
Tier ID:
The tier ID can be set when the tier is created (apart from the base tier). Once set it cannot be changed.
Perfect Your Base Tier
Before adding a new tier, we strongly recommend ensuring your base tier is as perfect as possible. This involves:
Testing in Apple and Google Wallet: Thoroughly test your base tier design in both Apple Wallet and Google Wallet to ensure compatibility and optimal display.
Refining in PassKit Pass Designer: Use the PassKit Pass Designer to make adjustments to the layout, colors, images, fields, data collection form and welcome email until the design is flawless.
Once your base tier is perfected, duplicating it for new tiers ensures that all subsequent tiers inherit these optimizations. This saves time and ensures consistency across your loyalty card program.
Note: There is no automatic promotion from one tier to another. If you need to make changes across multiple tiers later, you will need to update each tier individually.
Add a new tier
To add a new tier, follow these steps:
On the top navigation bar of your loyalty card program, select “Designs”.
Then click on “Create New Tier”.
Select your base tier from the dropdown menu. The new tier will be duplicated from this tier. You can choose any tier already added.
Add a name for your new tier. You can also give it a tier ID (optional). If you don’t add an ID, the ID will automatically be derived from the tier name.
Next, click on “Create” to save.
Editing Your New Tier
Now you have created your new tier, you can make changes to the design. The tier designs are independent of each other and can have different colours, text and images if required.
Navigate to the designs page and the edit icon for the tier you want to edit.
You can then edit the membership card design to your preference. Click save when done
