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Tier Settings

How to access your Membership/Loyalty tier settings

Written by Danny Allen

This guide will take you through the tier settings, How to access the tier settings, the different options available, and a brief description of each page.

Tiers are available for both Membership and Loyalty programs

For more information regarding Tiers, please see HERE


Terminology

Tier

A level within a Membership or Loyalty program, typically associated with varying benefits or privileges.

Tier Settings

The configuration options that allow users to customise the properties of a specific tier.

Designs Page

The interface within the system where users can manage and modify the visual and functional aspects of tiers.

Settings Icon

A graphical representation (e.g., a gear or cog icon) that, when clicked, opens the Tier Settings page.

Tier Name

A user-defined label for a tier, used for identification and potentially displayed on passes.

Timezone

The geographical region's standard time, used to determine the default time for passes issued from a tier.

Expiry Settings

Options that control the expiration date or duration of passes associated with a tier.

Program ID

A unique identifier for a Membership or Loyalty program (non-editable).

Tier ID

A unique identifier for a specific tier within a program (non-editable).


Tier Settings

Access the Tier settings

To access the tier settings, from the overview page click on tiers, then click the 3 dots at the top right of the listed tier.

The Tier Settings Page

Here, you can edit:

  • The tier name - For your reference and can be displayed on the pass

  • Your timezone - Set the default timezone for passes issued from this tier.

  • Expiry settings - Set the Expiry date for passes issued from this tier.

  • Enable/Disable Enrolment - Enable users to access the data collection form to complete receive a pass

  • Enrolment Link and QR Code - When enrolment is enabled the sign up link and QR code is shown here. If enrolment is disabled then these details won't show.

Note: the Tier ID field is non-editable

Once you've made the changes you need, click on the “Save Changes” button to update your settings.

If you make a mistake or change your mind, don't worry! Just click on “Clear Edit” before clicking "Save Changes" to undo any changes you've made.

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