This guide will take you through the tier settings, How to access the tier settings, the different options available, and a brief description of each page.
Tiers are available for both Membership and Loyalty programs
For more information regarding Tiers, please see HERE
Terminology
Tier
A level within a Membership or Loyalty program, typically associated with varying benefits or privileges.
Tier Settings
The configuration options that allow users to customise the properties of a specific tier.
Designs Page
The interface within the system where users can manage and modify the visual and functional aspects of tiers.
Settings Icon
A graphical representation (e.g., a gear or cog icon) that, when clicked, opens the Tier Settings page.
Tier Name
A user-defined label for a tier, used for identification and potentially displayed on passes.
Timezone
The geographical region's standard time, used to determine the default time for passes issued from a tier.
Expiry Settings
Options that control the expiration date or duration of passes associated with a tier.
Program ID
A unique identifier for a Membership or Loyalty program (non-editable).
Tier ID
A unique identifier for a specific tier within a program (non-editable).
Tier Settings
Access the Tier settings
To access the tier settings, from the overview page click on tiers, then click the 3 dots at the top right of the listed tier.
The Tier Settings Page
Here, you can edit:
The tier name - For your reference and can be displayed on the pass
Your timezone - Set the default timezone for passes issued from this tier.
Expiry settings - Set the Expiry date for passes issued from this tier.
Enable/Disable Enrolment - Enable users to access the data collection form to complete receive a pass
Enrolment Link and QR Code - When enrolment is enabled the sign up link and QR code is shown here. If enrolment is disabled then these details won't show.
Note: the Tier ID field is non-editable
Once you've made the changes you need, click on the “Save Changes” button to update your settings.
If you make a mistake or change your mind, don't worry! Just click on “Clear Edit” before clicking "Save Changes" to undo any changes you've made.


