PassKit

A Comprehensive Guide to Updating Wallet Passes

Introduction to Updating Passes

How Apple and Google Wallet use push notifications for pass updates and marketing

Understanding Push Notifications for Apple and Google Wallet Passes

Change Messages vs. Push Messages vs. Nearby Alerts

Understanding Google Wallet Pass Notifications

Paul Tomes

Danny Allen

Janet John

How to update passes and send notifications

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Overview, Navigation, and Status Tracking

Getting Started with Messages for Apple and Google Wallet passes

Enable the messages feature for Google Wallet passes.

Add the Message field to your Google Wallet design

Send message and notification to your users

Send a message to Apple and Google Wallet passes immediately

Set a start and end date and time for the message to be displayed.

Schedule a Message to Apple and Google Wallet passes

Learn how to use filters to target specific groups of pass holders with tailored messages.

Use filters to send a message to a segment of Apple Wallet and Google Wallet passes

Send message to Apple and Google Wallet passes, all passes, a segment of passes or schedule a message for another time.

PassKit Messages Interface

A Step-by-Step Guide to Sending Lock Screen Notifications via Apple Wallet

Sending Lock Screen Notifications

How to update a single pass and trigger a lock screen message directly from the portal.

Send a Push Notification to an Individual Pass Holder

Google Wallet shows a notification when certain fields are updated.

Google Wallet Change Messages

Triggering Effective Push Notifications via Apple Wallet

Change messages

Adding locations and messages to your pass designs.

Triggering a Location-Based Message

Understanding the differences between Google Wallet and Apple Wallet GPS location notifications

GPS Location Notifications - Google Wallet vs Apple Wallet

Triggering Location-Based Notifications with Apple Wallet

Location based messages

Understand how push notifications are delivered

Why hasn't one, or some, of the passes updated?

Your customers may choose to share their location.

Why didn't my customer receive a GPS lock screen messages?

An Apple Wallet pass can have up to 10 relevant locations.

How many locations will trigger a lock screen message?

GPS location based messages are not triggered with an exact distance

What is the range of a GPS location message?

The range of a beacon and what may impact this range

What is the range of a beacon-triggered message?

Understanding the 10,000 Byte Limit and Best Practices

Pass Content Size Limit

Troubleshooting and FAQs

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