Troubleshooting and FAQs
Common Issues and Solutions
Pass sharing settingsUnderstand how pass sharing functionality works in Apple Wallet and Google Pay, and how you can leverage it to acquire new customers.
How do I get a test pass in my wallet app?Step-by-step guide to the different ways to create and install a test pass
How do I prevent multiple people downloading the same pass?Understand how-to securely embed pass usage into your checkout processes.
What's the best way to distribute passes?
Why can a pass be installed multiple times when prohibit sharing is enabled?
Google Drive Links in CSV uploadsError: could not enrol member. thumbnail image: image: unknown format
Create a membership, loyalty or coupon pass.To allow your members to enrol, or for just testing your pass and checking the design