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Customise your Membership Card Welcome Email
Customise your Membership Card Welcome Email

Change the Subject, Sender Name and Body Text

Danny Allen avatar
Written by Danny Allen
Updated over a month ago

PassKit supplies a Welcome Email feature which will automatically send an email containing the users pass link when they enrol in your program.

Welcome Email customization is enabled for Production Accounts only.

Visit here for more information.


Terminology

Welcome Email:

Passkit offers a basic welcome email template for Membership cards, which can be customised it to fit your branding and text. The email also contains a link to the membership card which is sent as soon as the user is added.

Distribution page:

The distribution page contains the welcome email settings , enrolment settings and form URL/QR Code.

Editor:

The welcome email editor


Enable or Disable the Welcome Email.

To enable or disable the Welcome Email, navigate to the 'Distribution' page and use the toggle in the Welcome Email section.


Customise the Welcome Email

Access the Editor

Go to the pass distribution page and click on EDIT WELCOME EMAIL.

Customize the Content

The editor allows you to personalise various aspects of the email:

  • Subject Line: Grab your member's attention with a clear and concise subject.

  • Sender Name: Build trust by using a recognizable send name (e.g. your company name).

  • Email Body: Craft a clear and informative message. You can format the text (bold, italic, underline) and include links to relevant.

Keep It Simple!

The purpose of the Welcome Email is to get the reader to click the button and save the pass to their wallet. Keep the text to a minimum and do not use this email for other marketing messages. Shorter emails work best!

Click Save when done.

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