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Production details and settings
Production details and settings

Where to find the production information and settings, and a description of each option

Janet John avatar
Written by Janet John
Updated over a week ago

In this guide, we'll show you how to access your production information and settings for your tickets. It's a pretty straightforward process you can complete in just a few steps.

Navigate to your Production overview page and click on 'Settings'. This will lead you to the production settings where you can view your production details and settings.

Let's start with Production Details.

When you click on 'Production Details', you can view your production name and ID. Your production name is the name of the event you are running and can be edited at any time. Please note, the production name is always displayed on the Google Wallet ticket design..

Your Production ID, on the other hand, is a unique ID generated automatically when you first create your event card and cannot be edited. If you are using the API or another integration you may need to provide the production ID, and this is where it can be found.

Now let's take a look at Production Settings.

Under this section, you will find three options. They are:

Delete tickets when they are redeemed: When this option is enabled, our system will automatically delete the ticket and invalidate the pass upon redemption. If you choose not to enable this setting, the tickets will expire after 90 days of being issued and eventually be deleted.

Delete tickets when event ends: If enabled, the system will delete the ticket and invalidate the pass one day after the event's end date. If there is no end date for your event, the ticket will expire one day after the event's start date.

Delete tickets when they expire: This option allows the system to delete the ticket and invalidate the pass when it expires. If you do not enable this feature, the tickets will automatically expire after 90 days of being issued.

To choose any option, simply toggle the button next to it. Once you have made your selection, click on the 'Save' button, and you're good to go!

Other Options

Integrations: PassKit offers native integrations with a number of other platforms. You can explore them here.

Webhooks: You can get real-time updates about any changes to your passes with PassKit's webhooks. This means you can receive instant updates whenever a pass is issued, updated, added to a new device, or removed from a device.

More about Webhooks here

Pass APIs: Every PassKit project is assigned a unique API Token that is used to connect your project with third-party applications. This token serves as an identifier and allows other apps to integrate with your PassKit project seamlessly.

SmartPass Links: Once you've completed the design of a pass template, you have the option to pre-generate SmartPass links at no extra cost. This feature enables you to create personalized Apple Wallet and Google Pay passes without having to utilize the PassKit API.

More about SmartPass Links here

For further reading, please see the articles below.

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