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Changing your password
Changing your password

How to update your password using 'forgot password' link

Janet John avatar
Written by Janet John
Updated over a week ago

If you've forgotten your password or simply need to update it for security purposes, here's a step-by-step guide on how to reset your password:

From your passkit portal login page, click on “forgot your password”.

You'll be directed to a page where you'll need to enter the username associated with your account. Note that your email is not required here, only your username.

Then click on the “send reset instructions” link.

You will receive an email to your registered email address with instructions on how to reset your password. Follow the instructions to set a new password.

Once you've completed these steps, you should be able to log in to your account with your new password.

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