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How to manage your PassKit account
Introduction to managing your account
The PassKit Pricing ModelHow your invoice is calculated
How to change the company nameChanging the company name for your account.
Sorting and Searching your projectsHow to easily find your projects on the My Projects page.
Automatic Pass Deletion PolicyUnderstand how PassKit's auto-delete function works
Deleting your PassKit accountHow to delete your PassKit account and cancel your subscription
Can you reset my password?How to reset your password.
Changing your passwordHow to update your password using 'forgot password' link
Updating your payment methodHow to update payment details in the billing section
Why does my bill show $US 19.75 for single use passes and $19.75 for long life passesI only use loyalty or membership cards, but my bill also shows a portion for single use passes (coupons).
Why do I need an Apple Developer Account?Every Apple Wallet Pass has a Pass Type Identifier (Pass Type ID) and that Pass Type ID is associated with an Apple Developer account.
How to I renew my Apple Certificate in my PassKit Account?Renewing your Apple Pass Type ID with PassKit is easy.
Can I setup multiple users for portal access?
Where is my data stored and how is it encrypted?
How do I unlock my account?What to do when your PassKit account is locked
Is PassKit GDPR Compliant?
Where can I find my billing information?Steps to navigate to the billing page from the projects overview
My account is suspended, what do I do?What to do if your account is suspended
How to Export CSV from the Members ListStep-by-Step Guide on How to Export CSV from the Members List
How to Export CSV from the Coupons PageStep-by-Step Guide on How to Export CSV from Coupons
Why are some of my pass records not auto-deleted after expiry?Understand how PassKit's auto-delete function works