PassKit

Even if you only use loyalty or membership cards, your $39.50 platform fee includes an allocation for both.

Why Does My Bill Show Charges for Both Single-Use and Multi-Use Passes?

Unpacking your PassKit platform fee, even if you haven't issued passes after your 45-day free trial.

Why Was I Charged $39.50 This Month?

Apple Certificates are issued from your Apple Developer Account

Why do I need an Apple Developer Account?

Can I setup multiple users for portal access?

Where is my data stored and how is it encrypted?

What to do when your PassKit account is locked

How do I unlock my account?

Is PassKit GDPR Compliant?

Steps to navigate to the billing page from the projects overview

Where can I find my billing information?

My account is suspended, what do I do?

Step-by-Step Guide on How to Export CSV from the Members List

How to Export CSV from the Members List

Step-by-Step Guide on How to Export CSV from Coupons

How to Export CSV from the Coupons Page

Understand how PassKit's auto-delete function works

Why are some of my pass records not auto-deleted after expiry?

Danny Allen

Janet John

Paul Tomes

Troubleshooting and FAQs

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