Go to PassKit
All Collections
General FAQ
General FAQ
Frequently Asked Questions
23 articles in this collection
Written by
Paul Tomes
and
Danny Allen
Go Live & Embedding Passes into your Organization
How long does it take to go live?
Planning the time from idea to implementation.
Written by
Paul Tomes
Updated over a week ago
Go Live Checklist
What items should you check before launching your project.
Written by
Danny Allen
Updated over a week ago
Does this compromise any of our data / privacy / security requirements?
What happens to data stored on a Pass?
Written by
Paul Tomes
Updated over a week ago
Is there a way to link the Pass to my application?
Written by
Paul Tomes
Updated over a week ago
Account Management
How to change the company name
Changing the company name for your account.
Written by
Danny Allen
Updated over a week ago
Why do I need an Apple Developer Account?
Every Apple Wallet Pass has a Pass Type Identifier (Pass Type ID) and that Pass Type ID is associated with an Apple Developer account.
Written by
Paul Tomes
Updated over a week ago
How to I renew my Apple Certificate in my PassKit Account?
Renewing your Apple Pass Type ID with PassKit is easy.
Written by
Paul Tomes
Updated over a week ago
Can I setup multiple users for portal access?
Written by
Danny Allen
Updated over a week ago
Can you reset my password?
How to reset your password.
Written by
Paul Tomes
Updated over a week ago
How much does PassKit cost?
Get started today for free and enjoy 45 days unlimited use
Written by
Paul Tomes
Updated over a week ago
Why does my bill show $US 19.50 for single use passes and $19.50 for long life passes
I only use loyalty or membership cards, but my bill also shows a portion for single use passes (coupons).
Written by
Danny Allen
Updated over a week ago
Design
How to add a Dynamic Field to your pass
Dynamic fields can contain different values for each individual pass.
Written by
Danny Allen
Updated over a week ago
Can I add a link on an Apple Pass like Google?
How to add a weblink, address, telephone number on an Apple Pass
Written by
Paul Tomes
Updated over a week ago
Why can't the image or font size be bigger?
Apple and Google automatically size the image and font to comply with their design requirements
Written by
Paul Tomes
Updated over a week ago
What can I encode in the barcode?
How to set up the barcode contents on your digital cards and coupons.
Written by
Paul Tomes
Updated over a week ago
What are the optimum image sizes?
Image sizes as specified by Apple and Google
Written by
Paul Tomes
Updated over a week ago
Updating Passes
How do I send a push message?
3 steps to triggering an Apple Lock Screen Message
Written by
Danny Allen
Updated over a week ago
Sharing Passes
Acquire new customers by enabling sharing for Apple Wallet & Google Pay passes
Understand how pass sharing functionality works in Apple Wallet and Google Pay, and how you can leverage it to acquire new customers.
Written by
Danny Allen
Updated over a week ago
How do I prevent multiple people downloading the same pass?
Understand how-to securely embed pass usage into your checkout processes.
Written by
Danny Allen
Updated over a week ago
Proximity Marketing
How do I send a location based message?
Adding locations and messages to your pass designs.
Written by
Paul Tomes
Updated over a week ago
How many locations will trigger a lock screen message?
An Apple Wallet pass can have up to 10 relevant locations.
Written by
Paul Tomes
Updated over a week ago
Why didn't my customer receive a GPS lock screen messages?
Your customers may choose to share their location.
Written by
Paul Tomes
Updated over a week ago
What is the range of a GPS location message?
GPS location based messages are not triggered with an exact distance
Written by
Paul Tomes
Updated over a week ago