General FAQ

Frequently Asked Questions

14 articles in this collection
Written by Paul Tomes

How long does it take to go live?

Planning the time from idea to implementation.

Written by Paul Tomes
Updated over a week ago

Is there a way to link the Pass to my application?

Written by Paul Tomes
Updated over a week ago

Does this compromise any of our data / privacy / security requirements?

What happens to data stored on a Pass?

Written by Paul Tomes
Updated over a week ago

Account Management

Why do I need an Apple Developer Account?

Every Apple Wallet Pass has a Pass Type Identifier (Pass Type ID) and that Pass Type ID is associated with an Apple Developer account.

Written by Paul Tomes
Updated this week

How to I renew my Apple Certificate in my PassKit Account?

Renewing your Apple Pass Type ID with PassKit is easy.

Written by Paul Tomes
Updated over a week ago

Can you reset my password?

How to reset your password.

Written by Paul Tomes
Updated over a week ago

How much does PassKit cost?

How to subscribe to PassKit Premium

Written by Paul Tomes
Updated over a week ago

Design

Why can't the image or font size be bigger?

Apple and Google automatically size the image and font to comply with their design requirements

Written by Paul Tomes
Updated over a week ago

What can I encode in the barcode?

How to set up the barcode contents on your digital cards and coupons.

Written by Paul Tomes
Updated over a week ago

What are the optimum image sizes?

Image sizes as specified by Apple and Google

Written by Paul Tomes
Updated over a week ago

Proximity Marketing

How do I send a location based message?

Adding locations and messages to your pass designs.

Written by Paul Tomes
Updated this week

How many locations will trigger a lock screen message?

An Apple Wallet pass can have up to 10 relevant locations.

Written by Paul Tomes
Updated this week

Why didn't my customer receive a GPS lock screen messages?

Your customers may choose to share their location.

Written by Paul Tomes
Updated this week

What is the range of a GPS location message?

GPS location based messages are not triggered with an exact distance

Written by Paul Tomes
Updated this week